Privacy Policy
Privacy at New Creation Stays
Effective August 24, 2026. New Creation Stays, operated by Bella Gene Properties LLC, respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit our website, request information, or make and manage a reservation. By using the site or submitting information, you acknowledge these practices.
Information We Collect and How We Use It
We may collect contact details; reservation and stay information; billing details; communications; device, cookie, and website-usage data; and government-issued ID or passport information used to verify identity and protect guests, properties, and transactions. Payment-card information is processed by our payment providers rather than stored by us in full. We use information to provide quotes and reservations, process payments, communicate with guests, verify identity, provide check-in information, maintain safety and security, prevent fraud, comply with legal and tax obligations, improve our services, and resolve disputes.
Sharing, Security, Retention, and Your Choices
We may share information only as reasonably needed with Wix, HotelRunner, Stripe, booking channels, identity-verification, communications, analytics, security, professional-adviser, and government or legal service providers. These providers process information under their own terms and privacy practices. We use reasonable administrative, technical, and physical safeguards, but no system is completely secure. We retain information only as long as reasonably needed for reservations, guest safety, accounting, dispute resolution, and legal obligations, then delete or de-identify it when appropriate. Government ID information is restricted to identity verification, security, fraud prevention, and legal compliance.
You may request access, correction, or deletion of personal information, subject to legal and operational exceptions, by emailing newcreationstays@gmail.com or calling 970-822-2885. Colorado residents may also have rights under applicable Colorado law. Our services are not directed to children, and reservations must be made by an adult. We may update this policy and will post the revised effective date on this page.